As a gesture of goodwill to our customers, we offer a Loyalty Programme designed to reward your continued support.
How it works:
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Complete 5 orders within a 6 month period and receive a 30% off coupon to be used on your next order over £200 (or $/€ equivalent).
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The maximum discount available is £300, regardless of currency.
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Brand-level minimum order values still apply and must be met at checkout.
Using your coupon:
- Log in to your account dashboard here.
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View your unique code within CREOATE Rewards
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Enter the code in the Promotional Code section and click Apply — a message in green will confirm successful application.
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If there's an issue, an error message will appear in red. If the code is valid but not applying correctly, please contact Support via Live Chat (blue button on the bottom-right of any page) and provide a screenshot or screen recording [Mandatory].
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The code is valid for 30 days from the issue date.
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It can only be used once during Checkout.
Important Notes:
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Our Support team cannot apply the code manually after an order is placed — it must be used at checkout on a new order.
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Orders must be in the Fulfilled status to count toward your total.
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Cancelled orders will affect your progress.
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Orders placed with a CREOATELOYALTY code will not count toward your loyalty progress.
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Orders placed with referred vendors (via our referral programme) are also excluded from the Loyalty Programme.
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Tip: Head to your Dashboard — you’ll land on the My Account page where you can track your progress.
