Do you have a Loyalty/Reward Program?

As a gesture of goodwill to our customers, we offer a Loyalty Programme designed to reward your continued support.

How it works:

  • Complete 5 orders within a 6 month period and receive a 30% off coupon to be used on your next order over £200 (or $/€ equivalent).

  • The maximum discount available is £300, regardless of currency.

  • Brand-level minimum order values still apply and must be met at checkout.

Using your coupon:

  • Log in to your account dashboard here.
  • View your unique code within CREOATE Rewards

  • Enter the code in the Promotional Code section and click Apply — a message in green will confirm successful application.

  • If there's an issue, an error message will appear in red. If the code is valid but not applying correctly, please contact Support via Live Chat (blue button on the bottom-right of any page) and provide a screenshot or screen recording [Mandatory].

  • The code is valid for 30 days from the issue date.

  • It can only be used once during Checkout.

    Important Notes:

  • Our Support team cannot apply the code manually after an order is placed — it must be used at checkout on a new order.

  • Orders must be in the Fulfilled status to count toward your total.

  • Cancelled orders will affect your progress.

  • Orders placed with a CREOATELOYALTY code will not count toward your loyalty progress.

  • Orders placed with referred vendors (via our referral programme) are also excluded from the Loyalty Programme.

  • Tip: Head to your Dashboard — you’ll land on the My Account page where you can track your progress.

  • Creoate rewards