---
title: Why was my order changed?
description: Vendors usually have their stock up to date, but in case it's not, vendors may suggest an amendment, whether it's a modification, quantity adjustment, or even a cancellation if all items are out of st
---

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# Why was my order changed?

Vendors usually have their stock up to date, but in case it's not, vendors may suggest an amendment, whether it's a modification, quantity adjustment, or even a cancellation if all items are out of stock. 

Modifications are always subject to your approval and you must log into your account to accept or deny the modification the vendor is requesting. 

If you decide you do not want the order anymore you are able to cancel it by filling out [this form](https://share-eu1.hsforms.com/1fqHLyl0ATTe0l4WfbNR4Zgf1j5e).

**Note:** If you have already paid, a refund will be issued to payment on file once goods are received and verified. If you paid using credit terms, this will be reflected as a credit note to the exisiting balance.  The updated balance will show what is remainding to be paid by the invoice due date.

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