Seller Help Center
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Joining CREOATE & Onboarding
Account Creation & Registration
Introduction to CREOATE
Platform Guidelines & Rules
Product Upload & Setup
Account Management
Account Administration
Store Settings & Configuration
Brand Visibility & Marketing
Documentation & Reporting
Payment & Invoicing
Invoices & Payment Tracking
Currency
Tax & VAT
EORI
Catalogue Management
Shopify Integration
Product Details & Listings
Product Upload
Inventory Management
Order Management
Order Modifications
Order Cancellations & Delays
Returns, Complaints & Disputes
Order Export & Reporting
Shipping & Fulfilment
Shipping Basics & Requirements
Self-Shipping & Courier Options
Shipment Address & Location Management
Order Packaging & Shipment Preparation
International Shipping
Shipping Fees & Charges
Shipping Delays & Customs Issues
General
Hello. How can we help you?
Joining CREOATE & Onboarding
How do I join?
How much does it cost?
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Account Management
Can I offer a discount?
What to do if I forgot my password?
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Payment & Invoicing
How and when do I get paid?
How does Tax/VAT work?
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Catalogue Management
How do I integrate CREOATE with Shopify?
Can I bulk upload my products to CREOATE?
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Order Management
How do I edit or amend an order?
How is an order marked as fulfilled?
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Shipping & Fulfilment
How does shipping work?
Can I self ship and use my own courier?
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General
What is the Seller SLA?
Where is Creoate available?
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