We are pleased to offer Shopify integration to help streamline your product management between CREOATE and Shopify. This integration allows you to sync your product listings, making it easier to manage your inventory across platforms.
Contact Us to Enable the Feature:
This Shopify integration feature may not be enabled for our older vendors (you cannot see the Import icon shown in the screenshot below)
To enable it, please reach out to our support team via live chat. Simply visit our website and click on the blue live chat button located at the bottom-right corner of the page.
What the Integration Can Do:
You can import your product listings from Shopify into CREOATE. This makes it easier to set up and manage your CREOATE store with products that are already available on your Shopify store.
How to Use the Integration:
Go to your Vendor Dashboard > Products tab > Import.
You will need to get your Shopify URL and token from Shopify Settings.
Not sure how to get your Shopify URL?
The easiest way to find the URL is by going to your store admin page. Once you log in, you will see it in the browser address bar. It's the name after the "store/", for example in the URL "https://admin.shopify.com/store/creoate"
"Creoate" is the Shopify domain (i.e., https://creoate.myshopify.com - this is what you need to input for the URL - do not add www.).
Not sure how to get your Shopify access token?
See our guidance article: What is a Shopify token & how do I create one?
Once the connection is successful, you will be asked a few questions:
- What WSP % to assign your products. (most stores only support RRP)
- What Price conversion you want to set per product from £ to $ or €
- What category you want to assign your products to (Only 1 can be chosen)
- Click Sync - Products will be created in the next hour.
Once connected, you can import your products from Shopify to CREOATE. Review and adjust product details as needed to ensure they match your desired setup on CREOATE.
Features currently not supported:
1. Some Variable Products:
The integration does not support variable products with more than 1 Variation Type. This means products with variations (such as size & colour) cannot be imported correctly from Shopify to CREOATE.
2. Order Tracking:
Orders placed on CREOATE cannot be automatically pushed into Shopify. This requires manual entry of orders into your Shopify system to ensure they are processed and tracked appropriately.
I have a question regarding the Shopify sync process?
See our guidance article: Shopify Sync FAQs
Best Practices:
- Order Management: Develop a workflow for manually entering CREOATE orders into Shopify to ensure timely and accurate order processing.
- Stay Informed: Keep an eye on updates from us as we work to improve the integration and potentially add more functionality in the future.
Contact our Support team
For any assistance or questions, feel free to contact our support team through Live Chat - You can do this by heading to our website and clicking on the blue live chat button on the bottom-right.