---
title: I missed a scheduled shipment
description: If for any reason you are unable to ship the order in the scheduled shipment provided and you have missed the couriers collection for your shipment, please note there is a solution!   You are able to
---

[Skip to content](https://helpcenter.creoate.com/im-a-seller/i-missed-a-scheduled-shipment#main-content)

English

Show submenu for translations

![creoate-logo-long-1.webp\]](https://helpcenter.creoate.com/hs-fs/hubfs/creoate-logo-long-1.webp?height=40&name=creoate-logo-long-1.webp)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English
  
  Show submenu for translations
- Go to creoate.com

 Go to creoate.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Seller Help Center](https://helpcenter.creoate.com/im-a-seller?hsLang=en)
2. [Shipping & Fulfilment](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en)
3. [Shipping Delays & Customs Issues](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-delays-customs-issues)

# I missed a scheduled shipment

If for any reason you are unable to ship the order in the scheduled shipment provided and you have missed the couriers collection for your shipment, please note there is a solution!

 

You are able to drop your order off to a nearby courier **drop-off point** in order for this to be done in your own time! (Please check for your couriers nearest drop-off points and information on drop-offs!) 

 

If you wish to rebook, please contact us [here.](https://www.creoate.com/?hsLang=en#hs-chat-open) Please note this option might take a bit longer.

 

 

- [Joining CREOATE & Onboarding](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#main-content)

    - [Account Creation & Registration](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#account-creation-registration)
    - [Introduction to CREOATE](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#introduction-to-creoate)
    - [Platform Guidelines & Rules](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#platform-guidelines-rules)
    - [Product Upload & Setup](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#product-upload-setup)
- [Account Management](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#main-content)

    - [Account Administration](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#account-administration)
    - [Store Settings & Configuration](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#store-settings-configuration)
    - [Brand Visibility & Marketing](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#brand-visibility-marketing)
    - [Documentation & Reporting](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#documentation-reporting)
- [Payment & Invoicing](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#main-content)

    - [Invoices & Payment Tracking](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#invoices-payment-tracking)
    - [Currency](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#currency)
    - [Tax & VAT](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#tax-vat)
    - [EORI](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#eori)
- [Catalogue Management](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#main-content)

    - [Shopify Integration](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#shopify-integration)
    - [Product Details & Listings](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#product-details-listings)
    - [Product Upload](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#product-upload)
    - [Inventory Management](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#inventory-management)
- [Order Management](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#main-content)

    - [Order Modifications](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-modifications)
    - [Order Cancellations & Delays](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-cancellations-delays)
    - [Returns, Complaints & Disputes](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#returns-complaints-disputes)
    - [Order Export & Reporting](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-export-reporting)
- [Shipping & Fulfilment](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#main-content)

    - [Shipping Basics & Requirements](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-basics-requirements)
    - [Self-Shipping & Courier Options](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#self-shipping-courier-options)
    - [Shipment Address & Location Management](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipment-address-location-management)
    - [Order Packaging & Shipment Preparation](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#order-packaging-shipment-preparation)
    - [International Shipping](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#international-shipping)
    - [Shipping Fees & Charges](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-fees-charges)
    - [Shipping Delays & Customs Issues](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-delays-customs-issues)
- [General](https://helpcenter.creoate.com/im-a-seller/general?hsLang=en)

- Home
- Products
- Pricing
- Blog
- Company

[![](https://helpcenter.creoate.com/hs-fs/hubfs/creoate-logo.png?width=500&height=267&name=creoate-logo.png)](https://www.creoate.com?hsLang=en)

creoate.com Help Center

Copyright © 2026, CREOATE Limited