Your return will be processed in approximately 15 calendar days.
You will be able to see the status of your return in your Returns Dashboard.
Refunds: If you have already paid, a refund will be issued to your account once goods are received and verified. If you pay on account, a credit note will be issued and the remaining balance due on your invoice due date. You only pay for return postage.
This does not affect your statutory rights in connection with faulty items.