--- title: Shopify Sync FAQs description: Learn about the limitations of our Shopify Sync, including single variation type support, category restrictions, and how inventory updates work on resync. --- [Skip to content](https://helpcenter.creoate.com/im-a-seller/shopify-sync-faq#main-content) English Show submenu for translations ![creoate-logo-long-1.webp\]](https://helpcenter.creoate.com/hs-fs/hubfs/creoate-logo-long-1.webp?height=40&name=creoate-logo-long-1.webp) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - Go to creoate.com Go to creoate.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Seller Help Center](https://helpcenter.creoate.com/im-a-seller?hsLang=en) 2. [Catalogue Management](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en) 3. [Shopify Integration](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#shopify-integration) # Shopify Sync FAQs ## Key Questions related to Shopify ### **Can I have more than one variation type for a product?** Yes! We now support 3 variation types per product. So you can have size, colour and fabric for example on a t shirt! ### **What types of product variations are supported?** For a comprehensive list of the variations we support, please refer to the [**Supported Variations**](https://helpcenter.creoate.com/en/seller/supported-variations-type-for-shopify?hsLang=en) page. ### **How are products categorised upon synchronisation with Creoate?** All products are assigned **to a single category** when synced to Creoate. Once the sync is complete, you may update the category via the bulk file upload on our dashboard. This allows you to download a spreadsheet where you can easily update categories before re-uploading in a few clicks. Example: If a Shopify store has categories such as: Home, Garden, Chairs, etc... All products will be synced under one Creoate category, for example, “Home and Garden”. ### **What happens when I resync products?** During a re-sync we update all of your product information except for: 1\. Pricing updates (If you change your pricing in Creoate - make sure its locked. We recommend you lock all pricing so that you can customise directly in creoate and it not get overwritten. 2\. Category updates (If you change your categories in Creoate - we will never overwrite it) 3\. Status - If you draft a product in Shopify we will not import or update that product in Creoate. ### **Can product information be modified after the initial sync?** Yes! Use our bulk upload. Be sure to lock your pricing! ### **How often does my product sync** Every 7-10 days (Depending on volumes) Have a question not listed here? Please reach out to our Support team to flag and discuss in more detail. - You can do this by heading to our website and clicking on the blue live chat button on the bottom-right.   - [Joining CREOATE & Onboarding](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#main-content) - [Account Creation & Registration](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#account-creation-registration) - [Introduction to CREOATE](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#introduction-to-creoate) - [Platform Guidelines & Rules](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#platform-guidelines-rules) - [Product Upload & Setup](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#product-upload-setup) - [Account Management](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#main-content) - [Account Administration](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#account-administration) - [Store Settings & Configuration](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#store-settings-configuration) - [Brand Visibility & Marketing](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#brand-visibility-marketing) - [Documentation & Reporting](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#documentation-reporting) - [Payment & Invoicing](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#main-content) - [Invoices & Payment Tracking](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#invoices-payment-tracking) - [Currency](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#currency) - [Tax & VAT](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#tax-vat) - [EORI](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#eori) - [Catalogue Management](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#main-content) - [Shopify Integration](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#shopify-integration) - [Product Details & Listings](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#product-details-listings) - [Product Upload](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#product-upload) - [Inventory Management](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#inventory-management) - [Order Management](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#main-content) - [Order Modifications](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-modifications) - [Order Cancellations & Delays](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-cancellations-delays) - [Returns, Complaints & Disputes](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#returns-complaints-disputes) - [Order Export & Reporting](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-export-reporting) - [Shipping & Fulfilment](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#main-content) - [Shipping Basics & Requirements](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-basics-requirements) - [Self-Shipping & Courier Options](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#self-shipping-courier-options) - [Shipment Address & Location Management](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipment-address-location-management) - [Order Packaging & Shipment Preparation](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#order-packaging-shipment-preparation) - [International Shipping](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#international-shipping) - [Shipping Fees & Charges](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-fees-charges) - [Shipping Delays & Customs Issues](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-delays-customs-issues) - [General](https://helpcenter.creoate.com/im-a-seller/general?hsLang=en) - Home - Products - Pricing - Blog - Company [![](https://helpcenter.creoate.com/hs-fs/hubfs/creoate-logo.png?width=500&height=267&name=creoate-logo.png)](https://www.creoate.com?hsLang=en) creoate.com Help Center Copyright © 2026, CREOATE Limited