---
title: Why is a customer using my pictures?
description: Customers have the option to download pictures and data regarding products they have purchased on the platform. This allows your brand to reflect on their store and/or website according to your own br
---

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1. [Seller Help Center](https://helpcenter.creoate.com/im-a-seller?hsLang=en)
2. [General](https://helpcenter.creoate.com/im-a-seller/general?hsLang=en)

# Why is a customer using my pictures?

Customers have the option to download pictures and data regarding products they have purchased on the platform. This allows your brand to reflect on their store and/or website according to your own branding strategy and avoid any dissatisfaction from your side if the customers take their own pictures.  

- [Joining CREOATE & Onboarding](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#main-content)

    - [Account Creation & Registration](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#account-creation-registration)
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    - [Platform Guidelines & Rules](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#platform-guidelines-rules)
    - [Product Upload & Setup](https://helpcenter.creoate.com/im-a-seller/joining-creoate-onboarding?hsLang=en#product-upload-setup)
- [Account Management](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#main-content)

    - [Account Administration](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#account-administration)
    - [Store Settings & Configuration](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#store-settings-configuration)
    - [Brand Visibility & Marketing](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#brand-visibility-marketing)
    - [Documentation & Reporting](https://helpcenter.creoate.com/im-a-seller/account-management?hsLang=en#documentation-reporting)
- [Payment & Invoicing](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#main-content)

    - [Invoices & Payment Tracking](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#invoices-payment-tracking)
    - [Currency](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#currency)
    - [Tax & VAT](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#tax-vat)
    - [EORI](https://helpcenter.creoate.com/im-a-seller/payment-invoicing?hsLang=en#eori)
- [Catalogue Management](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#main-content)

    - [Shopify Integration](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#shopify-integration)
    - [Product Details & Listings](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#product-details-listings)
    - [Product Upload](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#product-upload)
    - [Inventory Management](https://helpcenter.creoate.com/im-a-seller/catalogue-management?hsLang=en#inventory-management)
- [Order Management](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#main-content)

    - [Order Modifications](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-modifications)
    - [Order Cancellations & Delays](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-cancellations-delays)
    - [Returns, Complaints & Disputes](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#returns-complaints-disputes)
    - [Order Export & Reporting](https://helpcenter.creoate.com/im-a-seller/order-management?hsLang=en#order-export-reporting)
- [Shipping & Fulfilment](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#main-content)

    - [Shipping Basics & Requirements](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-basics-requirements)
    - [Self-Shipping & Courier Options](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#self-shipping-courier-options)
    - [Shipment Address & Location Management](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipment-address-location-management)
    - [Order Packaging & Shipment Preparation](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#order-packaging-shipment-preparation)
    - [International Shipping](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#international-shipping)
    - [Shipping Fees & Charges](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-fees-charges)
    - [Shipping Delays & Customs Issues](https://helpcenter.creoate.com/im-a-seller/shipping-fulfilment?hsLang=en#shipping-delays-customs-issues)
- [General](https://helpcenter.creoate.com/im-a-seller/general?hsLang=en)

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