---
title: My customer did not reply to the modification request
description: My customer did not reply to the modification request
---

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# My customer did not reply to the modification request

Customers tend to reply to order modifications promptly, however please allow between 48h to 72h.

If after this period the customer still hasn't replied to your modification request please get in touch with us [here](https://www.creoate.com/?hsLang=en#hs-chat-open).

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