Do I have to pay shipping for returns?

If you are from the UK or US, we will collect your returns free of charge. Simply complete this form to have your shipping arranged for you free of charge.

If you are from another region, please arrange your own shipping and process your return request by logging into your account and submitting this information on your  Orders Dashboard.

Please mention the order number on the outside of the shipment. If the order number is not clearly mentioned then it may lead to processing delays or even rejection of the refund in some cases.