---
title: What if my customer does not accept the modification?
description: If you have been notified that the customer did not accept the order modification and they have not reached out to you through the messaging system to request an order cancellation you may still fulfi
---

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# What if my customer does not accept the modification?

If you have been notified that the customer **did not** accept the order modification and they have not reached out to you through the messaging system to request an order cancellation you may still fulfill the order with the remaining items.

In the event that the order modification affects the whole order and the customer **did not** accept the modification, a **cancellation** will take place.

Please allow **24 hours** for this to reflect in our system. If the order still is not cancelled after the alloted time period please reach out to us on Live Chat.

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