Lead times can vary between vendors, as they represent the estimated time needed to prepare your order for shipment. You can easily view the lead time on the vendor's storefront.
If you’d like more details, you can message the vendor directly to request an update on your order. To do this, simply use the 'Message Supplier' button in the Orders section of your dashboard.
Should you not receive a response or notice that tracking hasn't started within the stated timeframe provided by the vendor, please complete this form, and we’ll follow up with them on your behalf