Why are my products not live?

Once you’ve added all of your products, please go back to your Products page, which can always be found by locating the gray column on the left hand side of your dashboard.

You will see that new products are saved in Draft mode. Confirm all necessary information is added and at least one image per product.  Once complete change the status of the product from Draft to Online by toggling between the options.  This will publish the new products added. 

**Please note**

  •  It can take up to 48 hours to see the products live on the site from the moment you publish them.
  • Retailers can see your products under the products categories assigned (i.e. product tag you added to your products) ONLY if they are based in a country you sell to and items are in stock.
  • We only show certain amount of result in the search bar based on different criteria.
  • If you cannot find your products using just one keyword, please search by the full product name.