Why is my order pending acceptance?

Before vendors accept an order, they often double check their stock to ensure they have the items available before moving to the processing status.

It's important to note that each vendor has different lead times, which refers to the approximate time it takes for them to work on and prepare your order for shipment (including both the pending acceptance and processing statuses). You can easily find this information on the vendor's page.

In addition, you can message the vendor directly and ask for an update on when the order will be ready. 

If you do not hear from the vendor within 3 days of contact, please report back to us and we can help you cancel the order and recommend replacements.