How and when do I get paid?

PAYMENT TIMING: Payments will be processed 30 days from fulfillment date and appear in your account within a further 3-5 business days. The order MUST be marked as fulfilled. 


PAYMENT CURRENCY AND FX: Payments are made based in your currency selection from the available options of GBP, USD and EUR.  Payment to non GBP accounts will be based on available rates at the time of payment. We will not reimburse for any fees linked to the payout method you choose.


PAYMENT BANK ACCOUNT: Failure to add your bank account details may result in delays. Ensure you have saved your preferred payout method in your Payments Dashboard (Dashboard > Settings > Payments).

* We do not accept PayPal accounts for payouts

** USA based accounts MUST provide a full address details, and cannot be a PO box.


PAYMENT POTENTIAL ISSUES: When you ship an order, it MUST be marked as Fulfilled  within your dashboard or the payment will not be flagged. Any delay in doing so will delay your payout date.

If you have any issues or have not received payment in line with the above guidance, please fill out this form.