Seller Help Center
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General
Joining CREOATE & Onboarding
Account Creation & Registration
Introduction to CREOATE
Platform Guidelines & Rules
Product Upload & Setup
Account Management
Account Administration
Store Settings & Configuration
Brand Visibility & Marketing
Documentation & Reporting
Payment & Invoicing
Invoices & Payment Tracking
Currency
Tax & VAT
EORI
Catalogue Management
Shopify Integration
Product Details & Listings
Product Upload
Inventory Management
Order Management
Order Modifications
Order Cancellations & Delays
Returns, Complaints & Disputes
Order Export & Reporting
Shipping & Fulfilment
Shipping Basics & Requirements
Self-Shipping & Courier Options
Shipment Address & Location Management
Order Packaging & Shipment Preparation
International Shipping
Shipping Fees & Charges
Shipping Delays & Customs Issues
General
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Seller Help Center
General
Joining CREOATE & Onboarding
Account Creation & Registration
Introduction to CREOATE
Platform Guidelines & Rules
Product Upload & Setup
Account Management
Account Administration
Store Settings & Configuration
Brand Visibility & Marketing
Documentation & Reporting
Payment & Invoicing
Invoices & Payment Tracking
Currency
Tax & VAT
EORI
Catalogue Management
Shopify Integration
Product Details & Listings
Product Upload
Inventory Management
Order Management
Order Modifications
Order Cancellations & Delays
Returns, Complaints & Disputes
Order Export & Reporting
Shipping & Fulfilment
Shipping Basics & Requirements
Self-Shipping & Courier Options
Shipment Address & Location Management
Order Packaging & Shipment Preparation
International Shipping
Shipping Fees & Charges
Shipping Delays & Customs Issues
General
General
My customer hasn't responded in 2 days
What is the Seller SLA?
What do I do if I receive a message from Creoate that I think is spam?
How do I know if an e-mail is from Creoate?
Brexit Info
How do I know if an SMS was from Creoate?
The site is not working properly.
Where is Creoate available?
Can I send samples?
Can I message buyers?
What to do if a retailer is not responding?
Why is a customer using my pictures?
Can I review a customer?