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Seller Help Center
  • Go to creoate.com
  • Go to Customer Portal
General
  • Joining CREOATE & Onboarding
    • Account Creation & Registration
    • Introduction to CREOATE
    • Platform Guidelines & Rules
    • Product Upload & Setup
  • Account Management
    • Account Administration
    • Store Settings & Configuration
    • Brand Visibility & Marketing
    • Documentation & Reporting
  • Payment & Invoicing
    • Invoices & Payment Tracking
    • Currency
    • Tax & VAT
    • EORI
  • Catalogue Management
    • Shopify Integration
    • Product Details & Listings
    • Product Upload
    • Inventory Management
  • Order Management
    • Order Modifications
    • Order Cancellations & Delays
    • Returns, Complaints & Disputes
    • Order Export & Reporting
  • Shipping & Fulfilment
    • Shipping Basics & Requirements
    • Self-Shipping & Courier Options
    • Shipment Address & Location Management
    • Order Packaging & Shipment Preparation
    • International Shipping
    • Shipping Fees & Charges
    • Shipping Delays & Customs Issues
  • General
      Back to home
      1. Seller Help Center
      2. General
      • Joining CREOATE & Onboarding
        • Account Creation & Registration
        • Introduction to CREOATE
        • Platform Guidelines & Rules
        • Product Upload & Setup
      • Account Management
        • Account Administration
        • Store Settings & Configuration
        • Brand Visibility & Marketing
        • Documentation & Reporting
      • Payment & Invoicing
        • Invoices & Payment Tracking
        • Currency
        • Tax & VAT
        • EORI
      • Catalogue Management
        • Shopify Integration
        • Product Details & Listings
        • Product Upload
        • Inventory Management
      • Order Management
        • Order Modifications
        • Order Cancellations & Delays
        • Returns, Complaints & Disputes
        • Order Export & Reporting
      • Shipping & Fulfilment
        • Shipping Basics & Requirements
        • Self-Shipping & Courier Options
        • Shipment Address & Location Management
        • Order Packaging & Shipment Preparation
        • International Shipping
        • Shipping Fees & Charges
        • Shipping Delays & Customs Issues
      • General

      General

      • My customer hasn't responded in 2 days
      • What is the Seller SLA?
      • What do I do if I receive a message from Creoate that I think is spam?
      • How do I know if an e-mail is from Creoate?
      • Brexit Info
      • How do I know if an SMS was from Creoate?
      • The site is not working properly.
      • Where is Creoate available?
      • Can I send samples?
      • Can I message buyers?
      • What to do if a retailer is not responding?
      • Why is a customer using my pictures?
      • Can I review a customer?
      creoate.com Help Center
      • Go to creoate.com
      • Go to Customer Portal