Seller Help Center
Go to creoate.com
Go to Customer Portal
Account Management
Joining CREOATE & Onboarding
Account Creation & Registration
Introduction to CREOATE
Platform Guidelines & Rules
Product Upload & Setup
Account Management
Account Administration
Store Settings & Configuration
Brand Visibility & Marketing
Documentation & Reporting
Payment & Invoicing
Invoices & Payment Tracking
Currency
Tax & VAT
EORI
Catalogue Management
Shopify Integration
Product Details & Listings
Product Upload
Inventory Management
Order Management
Order Modifications
Order Cancellations & Delays
Returns, Complaints & Disputes
Order Export & Reporting
Shipping & Fulfilment
Shipping Basics & Requirements
Self-Shipping & Courier Options
Shipment Address & Location Management
Order Packaging & Shipment Preparation
International Shipping
Shipping Fees & Charges
Shipping Delays & Customs Issues
General
Back to home
Seller Help Center
Account Management
Joining CREOATE & Onboarding
Account Creation & Registration
Introduction to CREOATE
Platform Guidelines & Rules
Product Upload & Setup
Account Management
Account Administration
Store Settings & Configuration
Brand Visibility & Marketing
Documentation & Reporting
Payment & Invoicing
Invoices & Payment Tracking
Currency
Tax & VAT
EORI
Catalogue Management
Shopify Integration
Product Details & Listings
Product Upload
Inventory Management
Order Management
Order Modifications
Order Cancellations & Delays
Returns, Complaints & Disputes
Order Export & Reporting
Shipping & Fulfilment
Shipping Basics & Requirements
Self-Shipping & Courier Options
Shipment Address & Location Management
Order Packaging & Shipment Preparation
International Shipping
Shipping Fees & Charges
Shipping Delays & Customs Issues
General
Account Management
Account Administration
What to do if I forgot my password?
I'm not receiving email notifications from Creoate
How do I reactivate my storefront?
How do I close my account?
How can I access my account?
How do I unsubscribe from newsletters?
See more
Store Settings & Configuration
How can I change my store and/or product currency?
Can I offer a discount?
Can I restrict countries?
How do I set my store to Vacation/Holiday mode?
Why is my store banner blurry?
See more
Brand Visibility & Marketing
Why can I not see my store?
How can I increase my brand's visibility on CREOATE?
How can I have my brand featured?
How to improve my sales/store?
How can I personalise my marketing emails?
See more
Documentation & Reporting
Where can I find documentation for reporting purposes?